|
REPAIR SERVICES MINIMUM LABOR PRICING LIST
• All software and hardware (non-labor) costs must be paid up-front. • All prices are minimums and will be used for estimates. If unanticipated problems are encountered, we will stop work when the cost reaches this amount and obtain authorization to continue work at additional cost. • The only on-site work we will perform for home users will be broadband Internet access installation. For all other issues, the PC must be brought in to our offices. • A technician performing on-site work for home users will have an invoice that must be paid upon arrival. Technicians are authorized to accept personal checks or cash only. • Broadband customers must have already
obtained all the proper equipment and the Internet account must
be activated. If the broadband access device (modem, etc.) is
not connecting to the ISP network, the technician will perform
no additional work and only $20 will be charged. If other issues
exist preventing Internet access, the technician will perform
no additional work, only $20 will be charged for the visit,
and the computer must be brought in to our offices by the customer. • If for any of the reasons above a technician cannot perform the work requested, any pre-paid amount will be refunded minus a $20 charge.
SUPPORT AND NETWORKING RATE SHEET SkilTech can provide the following services and rates: Level 1 - $80.00 per hour Emergency fees are typically 25-50% above and
beyond your normal costs Maintenance services are available which will reduce your hourly costs by as much as $20.00 per hour and eliminate trip costs for routine system maintenance. SkilTech does not perform Level
2 and 3 services which include: server
installations, security monitoring, firewall installation, recovery
services. Do you have questions about this policy? Call us at 410-996-0040 or email us at info@skiltech.com |
